Receptionist (On call - 4 shifts per month)

Eskaton Careers•Roseville, CA

12h

About The Position

The Receptionist operates a multi-position telephone switchboard, routes incoming, outgoing, and internal calls, welcomes visitors, determines their needs, and contacts the appropriate person. The role answers general questions and provides information to people visiting or calling the community. It also performs clerical work, including transferring data between records, typing reports, sorting and distributing mail and phone messages, and other related duties. The Receptionist schedules and coordinates teleconference calls and room calendars, and distributes interoffice materials needed for community operations. Assignments must be completed accurately and according to directions; other duties may be required. The position models Eskaton’s core values by fostering warmth and belonging, pursuing excellence and ongoing learning, and taking ownership with initiative. It requires compliance with Eskaton’s Corporate Compliance Policy and HIPAA, attendance and dress-code standards, a professional image, and adherence to safety guidelines and safe work practices. This is an on-call position requiring four shifts per month. Starting pay is $19.40–$23.04 per hour, with base pay potentially affected by scope, responsibilities, experience, education, job-related skills, internal equity, and market considerations. Candidates must pass post-offer pre-employment screening, including a criminal background check, drug test, TB screen, and health screen. New hires must sign an arbitration agreement as a condition of employment.

Requirements

High school education or equivalent GED, including required typing courses.
Knowledge of telephone etiquette, interpersonal communication, typing formats for correspondence and documents, calendaring, and filing.
Ability to meet the stated light-work physical requirements: exerting up to 20 pounds of force frequently and/or a negligible amount constantly to move objects.
Successfully pass post-offer pre-employment screening, including a criminal background check, drug test, TB screen, and health screen.
Sign an arbitration agreement as a condition of employment.

Nice To Haves

Experience as a receptionist with public contact is desirable.
Experience with personal computers and related software is preferred.
Current first aid training for staff who provide direct care to residents.

Responsibilities

Operate a multi-position telephone switchboard and relay incoming, outgoing, and internal calls.
Greet visitors, determine their needs, and contact the appropriate person.
Answer general questions and provide information to visitors and callers.
Perform clerical duties such as transferring data between records, typing reports, and sorting and distributing mail and phone messages.
Schedule and coordinate teleconference calls and room calendars.
Sort and distribute mail and interoffice materials needed for community operations.
Complete assignments accurately according to directions and perform other duties as required.
Model Eskaton’s core values, including creating warmth and belonging, fostering excellence and learning, and taking ownership with initiative.
Comply with Eskaton’s Corporate Compliance Policy and HIPAA.
Maintain attendance as outlined in Eskaton policy and follow the required dress code and Community Appearance Standards.
Maintain a professional image with the public and residents.
Follow established safety guidelines and safe work practices, use proper body mechanics, and wear appropriate safety gear.