Receptionist

Western Dental • Greensboro, NC

18d

About The Position

The Receptionist is the face of the dental practice and helps provide a welcoming experience for patients. The role is based in a modern, fully equipped dental practice with a team of dental professionals. The Receptionist handles patient greetings, calls, appointment scheduling and confirmations, registration, chart filing, cash handling, and upkeep of the waiting area. The position also supports local marketing initiatives and performs other duties assigned by the Office Manager or PDM.

Requirements

• Some training or experience using multi-line phones and computers.

Responsibilities

• Acknowledge, smile, and greet patients upon arrival and dismissal.
• Respond to patient questions and concerns according to company policies.
• Answer telephones.
• Schedule appointments and maintain the appointment book.
• Confirm appointments and follow up on no-shows and cancellations.
• Register patients on the sign-in sheet.
• File charts.
• Handle cash.
• Check voicemail daily.
• Maintain a clean and friendly waiting area for patients.
• Undertake other duties and responsibilities requested by the Office Manager or PDM.
• Support strategic local marketing initiatives that help drive brand awareness and new patient growth.
• Perform other duties as assigned.

Benefits

• Paid Time Off (PTO) for full-time team members.
• Medical and dental insurance for full-time team members.
• Vision coverage for full-time team members.
• 401(k) plan for full-time team members.
• Highly competitive salaries.
• Outstanding professional training.
• Exceptional growth and career advancement opportunities.
• Tuition reimbursement for certifications.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed