RECEPTIONIST

Integritus Healthcare•New Bedford, MA

About The Position

The Receptionist performs clerical, administrative, telephone, reception, and switchboard duties as directed. The role supports facility operations by managing correspondence and records, routing mail, maintaining postage equipment, ordering supplies, arranging office-machine repairs and maintenance, assisting visitors and callers, and serving as secretary to facility committees when needed. The position may also involve other related or unscheduled administrative duties to meet facility needs.

Requirements

High school diploma or equivalent, at a minimum.
Ability to read, write, speak, and understand English.
Ability to make independent decisions when circumstances warrant.
Ability to deal tactfully with personnel, residents, visitors, and the general public.
Ability to work harmoniously with other personnel.
Ability to follow written and oral instructions.
Patience, tact, a cheerful disposition, and enthusiasm, with willingness to interact with residents, staff, and visitors according to their current maturity level.
Knowledge of secretarial duties and equipment related to secretarial functions.

Responsibilities

Type, file, and distribute correspondence as directed.
Answer telephones, make appointments, run errands, and take and deliver messages as directed.
Sort, distribute, and route incoming mail to appropriate residents, departments, or personnel.
Maintain the facility postage meter.
Order supplies and schedule repairs and maintenance for office machines.
Type letters, reports, statements, meeting minutes, agendas, and other documents as necessary or directed.
Maintain files and other records as directed.
Receive and screen office visitors and telephone calls as necessary.
Perform admitting, reception, telephone, and/or switchboard duties as necessary or directed.
Perform unscheduled administrative tasks as directed.
Serve as secretary to facility committees as necessary or directed.
Perform other related duties and responsibilities that may be needed to meet facility needs.