Receptionist

Make Your Move•Danvers, MA

2d•$45,000 - $55,000•Onsite

About The Position

Salem Five Insurance is seeking a Receptionist for an in-office role five days a week, with openings in Woburn and Danvers, Massachusetts. The receptionist supports the agency’s day-to-day operations by welcoming visitors, handling calls and mail, coordinating shipments, performing clerical tasks, and helping maintain a professional office environment. The role also includes training new front-desk personnel and assisting the Manager as needed. The position requires a high school diploma or GED, or a combination of related experience, training, and education. Salem Five offers a salary range of $45,000–$55,000 and a benefits package that includes medical, dental, and vision coverage, flexible spending and health savings accounts, 401(k) matching, and tuition reimbursement, along with additional employee perks.

Requirements

High school diploma or GED, or one to three months of related experience and/or training, or an equivalent combination of education and experience.
Ability to meet the physical demands of the role, including regular use of hands, reaching, and talking or hearing; occasional standing, walking, sitting, climbing or balancing, and stooping, kneeling, crouching, or crawling; and close vision.

Responsibilities

Answer the multi-line telephone; transfer calls, offer voicemail, or take accurate messages.
Greet and screen visitors and clients professionally and promptly notify the appropriate person of their arrival.
Maintain a professional office environment and promote a positive image for the agency.
Coordinate UPS shipping for overnight packages and verify and follow up on delivery confirmations for clients and Account Managers.
Perform clerical duties, including typing, photocopying, faxing, collating, and shredding paperwork.
Prepare daily outgoing agency mail and process it through the postage meter.
Open, sort, and date-stamp incoming mail for SFIN and assign it to the appropriate Account Manager or department.
Help sort, stamp, and distribute declaration pages.
Operate standard office equipment, including photocopiers, computers, printers, multi-line telephones, fax machines, postage meters, and scales.
Assist the Manager with various duties as needed.
Train new personnel in front-desk phone answering and customer assistance.
Comply with applicable banking business laws and regulations and company policies and procedures.
Assume additional responsibilities as requested.
Maintain regular attendance.