Receptionist - Issaquah Veterinary Hospital (ISAQUA)

Mission Pet Health • Issaquah, WA

20d • $20 - $23 • Onsite

About The Position

The Receptionist at Issaquah Veterinary Hospital serves as the first point of contact for clients, providing a welcoming and compassionate experience. The role manages a multi-line phone system, greets clients, maintains accurate medical records, schedules appointments, and processes financial transactions. The Receptionist also helps clients understand preventative care and hospital services, while offering empathy and respect to clients and their pets. This is a full-time, on-site position with a pay range of $20–$23 per hour, based on experience. The schedule is flexible and includes some weekends and holidays.

Requirements

• Passion for excellent customer service and a genuine love for animals.
• Exceptional communication skills and the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills and the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work independently and with direction.
• Ability to work a flexible schedule, including some weekends and holidays.

Nice To Haves

• Experience with veterinary software.

Responsibilities

• Manage a multi-line phone system and greet clients with a positive attitude.
• Ensure client interactions reflect the hospital’s commitment to compassionate care.
• Maintain accurate medical records and manage appointment schedules.
• Handle financial transactions to support smooth and efficient hospital operations.
• Educate clients about preventative care and other hospital services.
• Demonstrate empathy and respect and provide a calming presence for clients.

Benefits

• Medical, dental, and vision insurance coverage options.
• Employee Assistance Program (EAP).
• 401k retirement options.
• Life insurance and disability coverage.
• Professional development opportunities.
• Educational assistance for qualified teammates enrolling in AVMA-accredited veterinary technician programs.
• Discounted veterinary care for employees’ pets.
• Access to an online discount platform.
• Free 24/7 access to doctors through Teladoc.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed