Bilingual Part-Time Receptionist (Evening and Weekend)

ACH Child and Family Services•Fort Worth, TX

1d•Onsite

About The Position

Demonstrate excellent customer service and communication to project a warm, welcoming and professional environment respecting service population’s cultural and socioeconomic characteristics. Facilitate effective communication between program participants and staff whether in-person, on the phone, or in writing. Work with the full time receptionist to ensure smooth daily operations. Provide additional support to daily operations as directed by Evaluation Manager.

Requirements

High School required.
Bilingual required.
One year of receptionist experience required.
Knowledge of Microsoft Office Suite.

Nice To Haves

Prior database entry experience preferred.

Responsibilities

Maintain high ethical standards which are outlined in the ACH Child and Family Services Code of Ethics.
Greet and welcome all program participants and visitors.
Check in visitors and direct them to their destination.
Inform staff of visitor’s arrivals or cancellations.
Copy, upload, and maintain electronic documents in client database.
Answer and appropriately route all incoming calls, receive messages and provide professional, courteous customer service.
Confirm scheduled appointments through timely reminder phone calls and emails.
Maintain communication with staff to facilitate connection between program participants and staff.
Maintain a tidy, professional receptionist desk and ensure the entry and waiting areas are presentable, and welcoming.
Maintain confidential information/records.
Other duties as assigned