Receptionist - Full Time (Monday - Thursday)

Knudtsen Foothills • Spokane, WA

16h

About The Position

Knudtsen Foothills Lincoln Mazda is seeking a full-time Receptionist to serve as a front-line representative for the dealership and help create positive, lasting customer relationships. The role involves greeting and directing showroom visitors, handling incoming calls, recording customer information, supporting dealership staff with clerical tasks, and maintaining the showroom and customer waiting area. Product, process, and service-specific training will be provided. Pay is $18.00–$20.00 per hour, based on background and qualifications.

The schedule is Monday through Thursday, 8:00 a.m. to 7:00 p.m., with a one-hour unpaid lunch break, for 40 hours per week. The Receptionist typically works in an office setting, with occasional exposure to wet or humid conditions, outdoor weather, and combustibles. The work environment can be fast-paced at times, though it is typically quiet and calm; noise ranges from quiet to moderately loud. Walking through service areas may involve loud noises and hazardous work environments. Knudtsen is an equal opportunity employer and prohibits discrimination and harassment on the bases described in the posting.

Requirements

• Team player focused on exemplary customer service.
• Comfortable using the phone and delivering written and verbal messages.
• Self-motivated and hard-working.
• Basic computer skills.
• Familiarity with Microsoft Office Suite, including Excel, Word, and Outlook.
• Motivation and willingness to learn database management software.
• Proficient oral and written communication skills and ability to read and interpret documents.
• Valid driver’s license and a safe driving record; must pass a motor vehicle report.
• Must pass a criminal background check and drug test and be subject to random drug testing at the company’s request.
• Ability to perform the physical demands of the job, including standing, sitting, walking, lifting and carrying 5–20 pounds, reaching, handling, kneeling, crouching, and bending; ability to speak, listen, and see.

Responsibilities

• Greet customers professionally, determine the reason for their visit, and direct them to the appropriate person or department.
• Answer incoming calls, route them appropriately, answer basic questions or take thorough messages, and relay messages promptly.
• Notify employees when customers are waiting and introduce customers to employees when applicable.
• Collect and record basic customer demographic information in dealership database software.
• Enter data into the prospect tracking system and run weekly prospect reports for managers.
• Assemble and help maintain owner buckets.
• Maintain an orderly showroom and customer waiting area, including keeping water and snack areas stocked.
• Provide customers with brochures and other information.
• Assist with clerical duties, collect information, and run reports as requested.
• Maintain a professional appearance.
• Perform other duties and projects as assigned.

Benefits

• Employer-sponsored medical, dental, and vision coverage for employees and dependents.
• Life insurance plans.
• Paid holidays.
• Sick pay.
• Paid vacation.
• Employee purchase discounts.
• 401(k) retirement savings plan with a 4% employer match.
• Training and education assistance.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed