Receptionist Traditions of Dedham

LCB Senior Living•Dedham, MA

7d•$20 - $22•Onsite

About The Position

LCB Senior Living is hiring a Receptionist at Traditions of Dedham in Dedham, Massachusetts. This part-time/per-diem role is scheduled Monday through Friday from 8:00 a.m. to 4:00 p.m. The hourly wage is $20.00 to $22.00, based on years of experience. The Receptionist promotes the residence’s and LCB Senior Living’s mission and core values while providing courteous, professional service to residents, visitors, colleagues, and the surrounding community. The role supports community occupancy by interacting positively with prospective residents, family members, and professionals, and provides front-desk, telephone, clerical, and emergency-response support. LCB Senior Living is an Equal Opportunity Employer. Recruitment and employment opportunities are based on qualifications and the ability to perform essential job functions, with or without reasonable accommodation, and are provided without regard to protected characteristics.

Requirements

Knowledge of basic telephone reception systems and techniques.
Ability to handle incoming telephone calls and visitors pleasantly and courteously, provide clerical support, and represent the residence professionally.
Ability to respond calmly and completely to emergency situations.
Ability to communicate in English orally and in writing.
Customer-service focus and dedication to excellent service.
Six months to one year of prior reception experience in an office environment.
Ability to type and use a computer.
Ability to lift and carry at least 15 pounds.
Ability to push and pull carts and continuously walk, sit, and stand.
Finger and hand dexterity to handle and manipulate instruments and equipment, and visual and auditory acuity.
Ability to turn, crouch, kneel, stoop, bend below the waist, and reach above shoulder height as tasks require, using good body mechanics.

Nice To Haves

High school diploma or GED.
Typing or word-processing experience.

Responsibilities

Promote the mission and core values of the residence and LCB Senior Living to residents, visitors, coworkers, and the surrounding community.
Support community occupancy by representing and interacting positively with prospective residents, family members, and professionals.
Perform duties and responsibilities with a positive attitude.
Handle incoming telephone calls professionally and courteously, directing them appropriately.
Greet guests and visitors professionally and courteously, directing them appropriately.
File correspondence and sort mail.
Record and type guest meal charges.
Maintain and file resident safety sheets.
Type correspondence as needed.
Coordinate front-desk activities and keep the front desk neat and orderly.
Respond to emergencies by contacting the appropriate party, such as 911, the fire department, or the police.
Attend required in-service training sessions and orientations.
Respond to residents’ needs courteously.
Regularly update the communication log book.
Maintain and stock community brochures.