Receptionist Part Time

Kindred Healthcare•Las Vegas, NV

8h•$16 - $24

About The Position

The Receptionist operates the telephone switchboard, relaying incoming, outgoing, and interoffice calls; greets and directs visitors; and may contact families to complete admission paperwork in a timely manner. When requested, the role performs charge entry and follows charge-control guidelines to support accurate and timely capture, control, and reconciliation of charges. The receptionist also supports hospital communications and emergency notification procedures.

Requirements

Must read, write, and speak fluent English.
Must have good and regular attendance.
On-the-job or equivalent training or experience in a healthcare setting.
High school diploma or equivalent, or demonstrated ability to perform the essential functions of the role (preferred).
No licenses or certifications are required.

Nice To Haves

High school diploma or equivalent, or demonstrated ability to perform the essential functions of the role.

Responsibilities

Courteously answers, routes, and screens outside calls to the appropriate department or extension; transfers calls, takes accurate messages, and holds calls when necessary.
Answers and screens in-house calls; takes messages for doctors and personnel, handles page requests, and completes calls for patients who need assistance.
Greets visitors, vendors, and physicians; identifies self and explains hospital parking and visitation policies when called upon; directs people to the appropriate location.
Pages code blue, fire alerts, stat calls, and other emergency calls according to protocol.
Maintains current department and extension lists and telephone numbers for area hospitals.
Maintains alphabetical and numerical logs of patient names, room numbers, and telephone extensions to expedite call routing.
Notifies clinical leadership when emergency patients enter the hospital.
Receives disaster information, notifies appropriate personnel and departments, and signals all clear when appropriate.
May contact families and meet with them to complete admission paperwork in a timely manner.
When requested, performs charge entry and follows charge-control guidelines to support accurate and timely charge capture, control, and reconciliation.
Performs other related duties as assigned.