Receptionist - Full-Time

Ginger Cove•Annapolis, MD
•$16 - $18•Onsite

About The Position

Ginger Cove is seeking a friendly, customer-focused full-time Receptionist to serve as the first point of contact for residents, families, visitors, vendors, and staff at its life-care retirement community in Annapolis, Maryland. The position is scheduled Monday through Friday, 8:00 AM to 4:00 PM, with holiday coverage required as scheduled. The Receptionist provides courteous front-desk service and general administrative support in a professional, supportive environment.

Requirements

  • High school diploma or equivalent.
  • Excellent interpersonal and communication skills.
  • Proficiency with Microsoft Office, including Outlook, Word, Excel, and PowerPoint.
  • Experience using general office equipment, such as a postage machine, telephones, copier, and fax machine.
  • Present oneself professionally, demonstrate genuine concern for elderly people, and use tact when dealing with others.
  • Must have completed, or be willing to complete, educational requirements imposed by state regulations within the specified timeframe.

Responsibilities

  • Welcome residents, visitors, vendors, contractors, and family members professionally and warmly.
  • Answer and direct incoming phone calls efficiently and courteously.
  • Create and process work order requests for residents and staff.
  • Assist residents with transportation requests, guest room reservations, and activity information.
  • Maintain front desk records, key logs, directories, and communication logs.
  • Provide general administrative support to various departments.
  • Assist residents with copying, faxing, and other clerical needs.
  • Communicate important updates and information to appropriate departments.
  • Help ensure smooth daily operations at the front desk.

Benefits

  • Medical, dental, and vision insurance.
  • Retirement plan with employer match.
  • Paid time off (accrual-based).
  • Tuition assistance and scholarship programs.
  • Employee referral bonus program.
  • Annual bonus opportunities.
  • Employee recognition programs.
  • Additional voluntary (ancillary) benefits.
  • Friendly and professional work environment.
  • Supportive team culture dedicated to exceptional service.
  • Opportunity to build meaningful relationships with residents.
  • Beautiful waterfront campus in Annapolis.
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