Full time Receptionist

The MCS Group•Conshohocken, PA

2d•Hybrid

About The Position

The Receptionist provides front desk reception services and hospitality support to clients, visitors, and staff. This Monday–Friday role involves greeting guests, managing calls and visitor check-in, maintaining the reception area, supporting meetings and office services, and following site security, confidentiality, and workplace safety procedures. The position uses a hybrid work schedule, combining remote work with an on-site presence at the assigned client location.

Requirements

Minimum 5 years of related work experience.
High school diploma or equivalent.
Ability to multitask in a fast-paced environment.
Strong knowledge of Microsoft Word, Excel, Outlook, and Teams.
Excellent verbal and written communication skills.
Ability to deal effectively with individuals at all organizational levels.
Good judgment and ability to make timely, sound decisions.
Ability to lift and carry boxes weighing up to 50 pounds unassisted.
Ability to move about intermittently throughout the workday and stand for extended periods while performing office-related tasks.
Ability to work collaboratively and productively as part of a team.
Adaptability to changing client needs and priorities.
Proficiency with a computer, laptop, monitors, mouse, keyboard, headset, copier, scanner, and fax machine.
Proficiency in MS Office, Google Apps, and MS Suite.
Working knowledge of Teams, Zoom, or a similar virtual meeting platform.

Nice To Haves

Associate degree or bachelor's degree.
Familiarity with the Citrix platform.

Responsibilities

Greet clients, visitors, and staff professionally and courteously.
Answer and direct incoming calls using a multi-line phone system.
Manage visitor check-in procedures and maintain security protocols.
Maintain a clean and professional reception area.
Provide hospitality services, including conference room setup, beverage service, and catering coordination.
Assist with meeting room scheduling and preparation.
Coordinate courier pickups and deliveries.
Assist with scanning, copying, and document handling.
Provide backup support across office services functions.
Cross-train on all site duties and schedules.
Maintain confidentiality and professionalism.
Perform other duties as required.
Comply with workplace policies and procedures for risk identification, assessment, and control.
Participate in workplace health and safety management activities.
Identify and report health and safety risks, accidents, incidents, injuries, and property damage.
Use appropriate personal protective equipment correctly.
Comply with the MCS Safety Manual and MCS Associate Manual provided on the date of hire.