Receptionist - Full Time

Wilkins RV•Village of Bath, NY

1d•$17 - $19

About The Position

Wilkins RV is hiring a full-time front desk Receptionist at its dealership in Bath, New York. The Receptionist welcomes and directs customers, answers and routes incoming calls, supports vehicle check-in and performs administrative tasks for the sales department. The role also helps maintain an orderly reception and customer lounge area and ensures the receptionist station remains staffed.

Requirements

Three to six months of customer service and/or training, or an equivalent combination of education and experience.
Ability to greet incoming guests effectively and direct them to the appropriate person or department.
Ability to handle incoming calls promptly and professionally.
Ability to provide staff with administrative support needed to help run the company.

Responsibilities

Answer incoming dealership phone calls promptly and professionally, and direct callers to the appropriate personnel or department.
Greet incoming customers promptly, warmly, and professionally, and direct them to the appropriate personnel or department.
Coordinate the check-in of incoming new vehicles with the sales and service departments, process necessary paperwork, and enter vehicle information into the computer.
Perform miscellaneous administrative tasks and provide administrative support for the sales department and Wilkins RV staff.
Maintain a clean and professional reception desk and customer lounge area.
Ensure the receptionist station is staffed before leaving for any reason.
Manage customer traffic and the sales department's up system by directing customers to the next available sales consultant.