Receptionist

RR Donnelley•Century City, CA

1d•Onsite

About The Position

The Receptionist serves as the first point of contact for clients, guests, attorneys, and visitors in a fast-paced law firm environment. The role delivers a polished, professional front-of-house experience while supporting conference services, meeting coordination, catering, and workplace operations. The position is fully onsite in Century City, Los Angeles, California, Monday through Friday from 8 a.m. to 5 p.m., with a 60-minute lunch. The ideal candidate has experience in corporate reception, client-facing administrative support, or professional services, along with exceptional communication skills, professionalism, and a proactive approach to guest service. Experience supporting law firms, banking, private equity, or other high-touch corporate environments is highly preferred.

Requirements

High school diploma or equivalent.
At least one year of experience in corporate reception, front desk, or administrative support in a professional office environment.
At least one year of experience in hospitality, catering coordination, or meeting management is highly preferred.
Professional appearance, communication skills, and demeanor, with the ability to represent the firm as a polished and welcoming front-of-house contact.
Ability to make independent decisions that conform to business needs and policy.
Exceptional verbal communication skills and the ability to interact confidently and professionally with attorneys, executives, clients, and visitors.
Strong organizational skills, attention to detail, and ability to meet deadlines and complete projects in a timely manner.
Ability to work well in a team environment.
Good written communication and problem-solving skills, including knowing when to escalate issues to a supervisor.
Ability to work in a fast-paced, high-energy environment and manage multiple projects simultaneously.
Ability to operate basic audio/visual equipment and maintain a professional telephone demeanor.
Ability to anticipate clients’ needs for meetings and events.
Self-motivated, positive, and customer-service-oriented, with the ability to create, maintain, and enhance customer relationships.
Ability to lift up to 50 pounds regularly.

Nice To Haves

Experience supporting law firms, financial services, or other corporate or professional-services environments.
Experience in hospitality, catering coordination, or meeting management.

Responsibilities

Greet and welcome clients, visitors, attorneys, and staff professionally and engagingly.
Represent the office as its primary front-of-house contact and provide a high-quality client and guest experience.
Manage visitor arrivals, guest notifications, and reception desk responsibilities.
Answer and direct incoming calls professionally and promptly, including telephone calls in the Office Services center.
Monitor conference room and meeting schedules throughout the shift and note changes to ensure meetings are set up accurately.
Set up conference rooms according to client requests, including audio/visual equipment, food, beverages, utensils, and ice.
Clean conference rooms after use and return property to vendors when necessary.
Prepare coffee and other beverages in assigned kitchens each morning; clean coffee makers and pantries in each kitchen in the evening and throughout the day.
Communicate meeting-request concerns or deadline issues to a supervisor or client.
Maintain catering supply inventory and order supplies as needed.
Order food and beverages for meetings.
Coordinate and liaise with personnel, food merchants, selected contacts, and outside vendors to ensure pricing is competitive and reviewed quarterly.
Secure value-added products and services at competitive, vetted rates and perform appropriate vendor selection and management for department services and products.
Assist in training new hires and prioritize workflow.
Follow Williams Lea and client-site policies and use equipment and supplies cost-efficiently.
Provide backup support to Reception and/or Office Services as needed.
Support process-improvement ideas.