Receptionist (Temporary Position)

Gibson Dunn•Los Angeles, CA

2d•$27 - $29•Onsite

About The Position

Gibson Dunn is a leading global law firm advising clients on significant transactions and disputes. Based in Los Angeles, the Receptionist is the first point of contact for clients and guests visiting the firm and helps deliver a warm, inviting, concierge-level experience. The role reports to the Office Services Manager and is performed on-site Monday through Friday, 8:00 AM to 5:00 PM, with overtime as needed. This is a temporary position. The Receptionist supports the firm’s reception, conference room, and Flexible Workspace operations. The role involves greeting and assisting visitors and employees, managing calls and inquiries, coordinating guest check-in and building security, and handling room and workspace reservations. The Receptionist provides coverage across reception locations and carries out other administrative and operational duties as assigned. The position requires strong customer service, communication, organizational, and time-management skills; the ability to work independently and collaboratively; proficiency with Microsoft Office 365; and the ability to learn workplace technology and business applications. A minimum of two years of experience in a law firm or professional services environment and a high school diploma or GED are required. A bachelor’s degree or equivalent relevant experience is preferred. The role requires the ability to sit, stand, walk, bend, twist, and lift up to 50 pounds, and flexibility to work overtime as needed. The annual compensation range is $27–$29 per hour. Benefits include health care, retirement benefits, paid days off including sick and vacation time, parental leave, basic life insurance, Flexible Spending Accounts, and discretionary performance-based bonuses. Gibson Dunn provides equal employment opportunities and reasonable accommodations for qualified applicants with disabilities, consistent with applicable laws and regulations.

Requirements

Exceptional interpersonal, communication, and customer service skills.
A warm and welcoming demeanor and comfort engaging with new people.
Strong organizational, prioritization, and time-management skills, exceptional attention to detail, and ability to manage multiple responsibilities in a fast-paced environment.
Ability to work independently and collaboratively, follow instructions, exercise discretion, and recognize when to escalate issues or seek management guidance.
Ability to learn and effectively use workplace technology and business applications.
Ability to sit, stand, walk, bend, twist, and lift up to 50 pounds and perform the position’s physical requirements.
Flexibility to work overtime as needed.
At least 2 years of experience in a law firm or professional services environment.
High school diploma or GED.
Excellent English verbal and written communication skills.
Proficiency in Microsoft Office 365 and ability to learn new software tools quickly.

Nice To Haves

Bachelor’s degree or equivalent relevant experience.

Responsibilities

Welcome clients, visitors, attorneys, and staff, providing a seamless arrival experience and guidance on office services, amenities, workplace resources, and available support.
Answer and direct incoming calls, emails, and reception inquiries.
Maintain a professional and courteous demeanor and uphold the firm’s standards for appearance and conduct.
Pre-register guests with Building Security, anticipate arrivals, and support efficient check-in.
Monitor visitor access, authorize unregistered guests as appropriate, and report unauthorized visitors to Building Security or management.
Run and distribute reports supporting Reception, Conference Rooms, and Flexible Workspace programs.
Provide coverage at the main reception desk, Conference Center, and Flexible Workspace reception areas, and respond to miscellaneous requests.
Book and manage conference room and Flexible Workspace reservations using the firm’s reservation system, adjusting and prioritizing reservations to meet business and seating needs.
Monitor conference room and Flex office utilization, resolve scheduling conflicts, and identify solutions to accommodate business and client needs.
Develop working relationships with attorneys and staff to anticipate workspace and service needs.
Perform other administrative and operational duties as assigned.