Receptionist (Temporary Position)

Gibson Dunn•Los Angeles, CA

1d•Onsite

About The Position

Gibson Dunn is a leading global law firm advising clients on significant transactions and disputes. Based in Los Angeles, the Receptionist serves as the first point of contact for clients and guests, ensuring a warm, welcoming arrival and delivering a concierge-level experience. The position reports to the Office Services Manager and requires on-site attendance Monday through Friday, 8:00 AM to 5:00 PM, with overtime as needed. The Receptionist welcomes clients, visitors, attorneys, and staff; responds to calls, emails, and reception inquiries; supports visitor check-in and workplace security; and provides coverage across Reception, the Conference Center, and Flexible Workspace reception areas. The role also manages conference room and Flexible Workspace reservations, monitors utilization, runs operational reports, and provides administrative and operational support as assigned. The position requires exceptional customer service, communication, organization, and attention to detail in a fast-paced environment. Candidates must be able to work independently and collaboratively, learn workplace technology and business applications, and meet the physical requirements of the role, including lifting up to 50 pounds. A minimum of two years of experience in a law firm or professional services environment and a high school diploma or GED are required. A bachelor’s degree or equivalent relevant experience is preferred. The stated compensation range is $27–$29 per hour. Benefits include health care, retirement benefits, paid sick and vacation time, parental leave, basic life insurance, Flexible Spending Accounts, and discretionary performance-based bonuses. This is a temporary position.

Requirements

At least two years of experience in a law firm or professional services environment.
High school diploma or GED.
Excellent English verbal and written communication skills.
Exceptional interpersonal, communication, and customer service skills, including a warm and welcoming demeanor when engaging with new people.
Strong organizational, prioritization, and time management skills, exceptional attention to detail, and ability to manage multiple responsibilities in a fast-paced environment.
Ability to work independently and collaboratively, follow instructions, exercise discretion, and recognize when to escalate issues or seek management guidance.
Ability to quickly learn and effectively use workplace technology and business applications.
Proficiency in Microsoft Office 365 and ability to learn new software tools quickly.
Ability to sit, stand, walk, bend, twist, lift up to 50 pounds, and perform the physical requirements of the position.
Flexibility to work overtime as needed.

Nice To Haves

Bachelor’s degree or equivalent relevant experience.

Responsibilities

Welcome clients, visitors, attorneys, and staff, providing a warm arrival experience and exceptional customer service.
Answer and direct incoming calls, emails, and reception inquiries.
Provide information and guidance about office services, amenities, workplace resources, and available support.
Maintain a professional and courteous demeanor and uphold the firm's standards for appearance and conduct.
Pre-register guests with Building Security, anticipate arrivals, and support an efficient check-in process.
Monitor visitor access, authorize unregistered guests as appropriate, and report unauthorized visitors to Building Security or management.
Run and distribute reports supporting Reception, Conference Rooms, and Flexible Workspace operations.
Provide coverage for the main reception desk, Conference Center, and Flexible Workspace reception areas, and respond to miscellaneous requests from clients, attorneys, and staff.
Book and manage conference room and Flexible Workspace reservations using the firm's reservation system, adjusting and prioritizing reservations to accommodate business and seating needs.
Monitor conference room and Flex office utilization, resolve scheduling conflicts, and identify solutions to accommodate business and client needs.
Develop working relationships with attorneys and staff to anticipate workspace and service needs.
Perform other administrative and operational duties as assigned.