Receptionist The Residence at Ferry Park

LCB Senior Living • Rocky Hill, CT

1d • $18 - $21 • Onsite

About The Position

LCB Senior Living is hiring a part-time Receptionist at The Residence at Ferry Park in Rocky Hill, Connecticut. The scheduled shift is Saturdays from 4:00 p.m. to 8:00 p.m., with a wage range of $18.00 to $21.00 per hour based on experience. The Receptionist provides courteous front-desk and clerical support, represents the community professionally, and helps promote its mission and core values to residents, visitors, coworkers, prospective residents, families, professionals, and the surrounding community. The role also involves responding calmly to emergencies and residents’ needs.

The position requires basic telephone reception knowledge, strong customer service, professional communication in English, and prior office reception experience. A high school diploma or GED and typing or word-processing experience are preferred. Physical duties include handling equipment and objects, lifting and carrying at least 15 pounds, moving carts, and walking, sitting, standing, and bending as needed.

Requirements

• Knowledge of basic telephone reception systems and techniques.
• Ability to handle incoming telephone calls and visitors pleasantly and courteously, provide clerical support, and represent the residence professionally.
• Ability to respond calmly and completely to emergency situations.
• Ability to communicate in English, orally and in writing.
• Focus and dedication to excellent customer service.
• Six months to one year of prior reception experience in an office environment.
• Finger and hand dexterity to handle and manipulate instruments and equipment.
• Visual and auditory acuity.
• Ability to lift and carry at least 15 pounds.
• Ability to push and pull carts and continuously walk, sit, and stand.
• Ability to turn, crouch, kneel, stoop, bend below the waist, and reach above shoulder height as tasks require.
• Use good body mechanics.
• Ability to type and use a computer.

Nice To Haves

• High school diploma or GED.
• Typing or word-processing experience.

Responsibilities

• Promote the mission and core values of the Residence and LCB Senior Living to residents, visitors, coworkers, and the surrounding community.
• Represent the community positively and interact with prospective residents, family members, and professionals to support community occupancy.
• Perform duties with a positive attitude.
• Answer incoming telephone calls professionally and courteously and direct them appropriately.
• Greet guests and visitors professionally and courteously and direct them appropriately.
• File correspondence and sort mail.
• Record and type guest meal charges.
• Maintain and file resident safety sheets.
• Type correspondence as needed.
• Coordinate front-desk activities and keep the front desk neat and orderly.
• Respond to emergencies by contacting the appropriate party, such as 911, the fire department, or police.
• Attend required in-service training sessions and orientations.
• Respond to residents’ needs courteously.
• Regularly update the communication log book.
• Maintain and stock community brochures.

Benefits

• Part-time associates working 24–29 hours are offered paid time off and holiday pay.
• Possibility of tuition reimbursement.
• Rewarding role working with seniors.
• Work with an amazing team.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed