Receptionist

SPS North America•Denver, CO

2d•$20 - $21•Onsite

About The Position

The Receptionist is the first point of contact and brand ambassador, responsible for creating a polished guest experience and supporting the smooth operation of a professional workplace. The role welcomes visitors, manages calls and access procedures, supports meetings and events, and maintains reception and shared hospitality spaces. The Receptionist will also be cross-trained in Mail Services, Hospitality, and Facilities Support. This on-site position is in Denver, Colorado, and reports to Client Services Leadership. It is described as an entry point into a career in Corporate Operations, with opportunities to learn new skills and develop professionally.

Requirements

High school diploma or equivalent.
1–3 years of professional experience.
Excellent English communication skills and a polished professional appearance.
Ability to stay calm under pressure and handle sensitive matters with discretion.
Comfort using multi-line phone systems, PC/Mac environments, MS Office, scanners, copiers, and other modern office technology.
Ability to walk and stand during the workday and occasionally lift up to 40 pounds.
Punctuality and reliability in completing assigned work hours.

Nice To Haves

Experience in reception, concierge work, high-end retail, or hospitality is strongly preferred.
Customer-focused approach and willingness to handle varied tasks.
Attention to detail and initiative in maintaining the workplace.

Responsibilities

Greet visitors warmly, manage the digital guest log, and ensure required security protocols, including NDAs, are followed.
Route global calls and handle sensitive inquiries discreetly and professionally.
Issue visitor badges and manage access cards in support of facility security.
Cross-train in and assist with Mail Services, Hospitality, and Facilities Support.
Arrange catering and prepare high-tech conference rooms for meetings and events.
Keep reception, barista, and pantry areas clean, orderly, and stocked.

Benefits

Career growth opportunities and cross-training.
Learning and development programs.
Employee recognition programs.
Paid time off; full-time employees receive a minimum of 80 hours per calendar year, with amounts potentially increasing based on tenure or assigned account.
Employee and client referral bonuses are available to current employees.
Medical, dental, and vision coverage.
Health care flexible spending account (HCFSA), dependent care flexible spending account (DCFSA), and health savings account (HSA).
Commuter transit and parking pre-tax plans.
Supplemental life insurance, life insurance, short-term disability, accident insurance, critical illness insurance, and hospital indemnity.
Legal program and identity theft protection.
Pet discounts and pet insurance.
Group home and auto insurance.
Employee assistance program (EAP).
Education discounts.
401(k) with matching.
Entertainment discounts.