Receptionist
ACCESS MEDICAL CLINIC•Hardy, IA
About The Position
The Medical Receptionist creates a welcoming, effortless experience for every patient. The role greets visitors, manages appointments and phone calls, and oversees patient check-in and check-out with professionalism and efficiency. The receptionist helps keep operations running smoothly and supports communication between patients, providers, and staff.
Requirements
- High school diploma.
- Experience in a fast-paced, high-volume environment.
- Strong multitasking, organizational, and computer skills.
- Customer service background.
- Valid driver’s license and auto insurance, and ability to travel.
Nice To Haves
- Medical office or EMR experience.
Responsibilities
- Greet patients and complete check-in and check-out professionally and efficiently.
- Manage patient scheduling, verify insurance, and update EMR records.
- Answer and route phone calls courteously.
- Collect and process patient payments, including cash, credit card, and deposits.
- Maintain patient lobby flow and help ensure a positive experience.
- Order office supplies and assist with administrative tasks.
- Uphold HIPAA and confidentiality standards.
- Support outreach, enrollment initiatives, and weekly reporting.
- Perform other duties as assigned.
Benefits
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off and company holidays
- Vision insurance
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
