Part Time Receptionist - Every Other Weekend

Arbors at Stoneham•Stoneham, MA

11h•Onsite

About The Position

The Receptionist acts as an ambassador of The Arbors at Stoneham, an assisted living community, by providing assistance and information to residents, families, guests, and vendors. The role responds to resident requests, provides general office support and clerical assistance, answers incoming calls and directs them to appropriate team members, distributes mail, and manages correspondence. The position is part time and scheduled every other weekend.

Requirements

Must have experience working as a receptionist.
Must be familiar with computers and able to multitask.
Must have experience with and/or sensitivity to the needs of elders or disabled individuals.
Must be at least 16 years old.
Must enjoy socializing with residents, family members, guests, and the public.

Nice To Haves

Experience with an elderly population is preferred.

Responsibilities

Provide exceptional customer service.
Monitor lobby areas and ensure visitors, residents, and guests are treated in an informed, warm, and friendly manner.
Answer and transfer telephone calls, provide information, and record messages accurately, professionally, and efficiently.
Serve as a point of reference for residents, families, guests, and vendors who need assistance or information, and attend to their requests and requirements.
Assist with activities or events taking place in and around the lobby, such as word games, knitting clubs, and wine and cheese socials.
Assist residents with scheduling services inside and outside the community.
Perform word processing tasks, including preparing and maintaining current resident directories.
Handle emergency situations in an informed, calm, and efficient manner.
Perform other receptionist tasks as needed.
Provide general office and clerical support, including mail distribution and correspondence flow.