Concierge | Part Time | Every Other Weekend

Harmony Senior Services•Anderson, IN

7h•Onsite

About The Position

The Concierge performs administrative and reception support for the community. The role greets visitors, answers and transfers telephone calls, takes accurate messages, and monitors the walkie-talkie, door security system, and fire panel as needed. The Concierge also monitors resident and visitor sign-in records, completes office support tasks, and helps maintain building security and an orderly front desk and lobby. The position is part-time and scheduled every other weekend. The Concierge may also assist with resident van scheduling, sell meal tickets, and attend required staff meetings and in-services. The role follows confidentiality policies when handling resident information and completes other duties as assigned.

Requirements

High school diploma or GED.
Experience in administrative functions.
Considerate, neat, well-groomed, and professional appearance and attire.
Ability to answer phones politely and professionally.
Organized and able to work well with others as part of a team.
Polite and considerate toward residents, visitors, coworkers, and the management team.
Effective verbal and written communication skills.
Ability to sit for extended periods.
Ability to function effectively in a busy environment and multitask.
Willingness to work a flexible schedule that includes weekends and holidays.
Ability to attend required in-services and staff meetings.

Responsibilities

Transfer telephone calls or take messages in a courteous, friendly, and helpful manner.
Fill out and log service request forms for residents and staff.
Monitor and greet visitors to the community.
Keep the front desk and lobby clean and neat.
Sell meal tickets and account for payments made by payroll deduction or personal check.
Help ensure building security, including periodically checking entrances and exits.
Monitor resident sign-in and sign-out logs and visitor registration logs.
Attend required in-services and staff meetings.
Assist with coordinating the resident van schedule.
Follow confidentiality policies regarding the release of resident information.
Provide office support to departments, including filing, typing, and making copies.
Complete other duties as assigned.