Receptionist- Inpatient Program
About The Position
Helio Health is on a mission to treat and promote recovery from the effects of substance use, mental health disorders, and other behavioral healthcare issues. To support the mission of Helio Health, the Receptionist will provide professional customer service and assistance to our clients and staff. The Receptionist will work on a Full-Time basis at our Rochester Inpatient Program. The schedule will be the day or evening shift. Pay Rate: $16.50- $18.00 per hour. In addition to Helio Health’s comprehensive benefits package, this position is eligible for a Sign-On incentive up to $1,500!
Requirements
- High School Graduate/Equivalency
- One year of administrative/clerical experience.
- Knowledge of office procedure and clerical skills.
- Ability to perform duties independently.
- Must demonstrate the ability to work effectively with staff, clients and the professional community.
- Must have strong computer skills including proficiency with Microsoft Office Applications.
- Must demonstrate excellent customer service skills.
- Must be able to work in a dynamic, fast paced work environment.
- Must have excellent verbal and written communication skills.
- Ability to ask for advice and assistance when needed.
Nice To Haves
- Bilingual candidates who are fluent in both Spanish and English are strongly encouraged to apply.
Responsibilities
- Answering incoming calls, directing calls to appropriate associates, mail distribution, and requisition of supplies as well as additional clerical duties.
- Answers telephones and directs the caller to the appropriate staff member.
- Complete helplines as available and necessary.
- Greets and directs visitors to the program.
- Provides callers with information such as company address, directions to the company location, company fax numbers, company website and other related information.
- Receives, sorts and forwards incoming mail.
- Maintains and routes publications.
- Coordinates the pick-up and delivery of express mail services (FedEx, UPS, etc.).
- Assists in the ordering, receiving, stocking and distribution of office supplies.
- Assists with other related clerical duties such as photocopying, faxing, filing and collating.
- Other duties as assigned by supervisor.
Benefits
- Health insurance including dental and vision for employees and families.
- Paid Vacation and Sick leave - No Waiting Period for accruals.
- Paid holidays, including a floating birthday holiday.
- 401(k) plan with up to 5% company match.
- Company paid short-term disability insurance.
- Company sponsored life insurance.
- Employee Assistance Program (EAP).
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
