Receptionist

Jackson Hewitt•Ft Pierce, FL

About The Position

The Greeter/Receptionist serves as the face of the Jackson Hewitt brand during periods of high client traffic and demand. This seasonal role engages potential and existing clients, shares information about services and promotions, and helps create interest in tax preparation appointments. The position also supports operational tasks such as appointment scheduling, answering phones, and distributing checks when appropriate, helping provide a positive and efficient client experience.

Requirements

  • Good interpersonal and communication skills.
  • High school diploma or GED, or equivalent related business experience.
  • Reliable transportation, a valid driver's license, and insurance are preferred.

Nice To Haves

  • Customer service or sales experience.

Responsibilities

  • Greet potential clients in a friendly and professional manner.
  • Engage potential clients in conversation and share information about Jackson Hewitt services, products, and promotions.
  • Offer promotional items by walking the store floor for vendor partners or marketing to local businesses near storefronts.
  • Assist with scheduling tax preparation appointments.
  • Monitor client flow and keep clients engaged during wait times.
  • Monitor client activity and take initiative to answer phones or assist with check distribution according to established procedures when Tax Preparers are occupied.

Benefits

  • Opportunity for advancement.
  • Training and development.
  • Flexible schedule.
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