Receptionist - Part Time - Clarkston Medical Group

McLaren Health Care•Clarkston, MI

About The Position

The Receptionist greets and receives patients and visitors, providing assistance with appointment scheduling, patient registration, insurance verification, and collection of co-payments. The role also handles routine non-medical questions and instructions, screens telephone calls, and supports accurate billing and insurance information entry. The position is part-time with Clarkston Medical Group.

Requirements

  • High school diploma or equivalent.
  • Ability to work with all ages.
  • Basic office skills, such as typing and filing.
  • Good organizational skills.

Nice To Haves

  • Previous experience or education in a health-related field.

Responsibilities

  • Welcome patients and visitors courteously and professionally, and verify patient contact and insurance information on file.
  • Arrange appointments and register patients, ensuring demographic information is current.
  • Answer non-medical questions and provide routine non-medical instructions.
  • Answer and screen telephone calls and take messages.
  • Collect, verify, and enter insurance and third-party payment resources into the billing system.
  • Verify billing data and resolve discrepancies.
  • Coordinate insurance verification and perform precertification with insurance companies, as needed.
  • Prepare charge tickets and receive office-visit co-payments, as needed.
  • Complete Eagle training monthly.
  • Perform other duties as assigned.
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