Receptionist - days

Helio Health • City of Syracuse, NY

1d • $18 • Onsite

About The Position

Helio Health is seeking a Receptionist to provide professional customer service and assistance to clients and staff at its Syracuse Inpatient program. This is a full-time position scheduled Monday through Friday, 8:00 a.m. to 4:30 p.m. The pay rate is up to $18.43 per hour. The position is also eligible for a sign-on incentive of up to $1,500, in addition to Helio Health’s comprehensive benefits package.

The Receptionist handles incoming calls, greets and directs visitors, distributes mail and publications, coordinates express mail services, helps manage office supplies, and performs clerical tasks. The role also includes completing helplines as available and necessary and carrying out other duties assigned by a supervisor.

Requirements

• High school graduate or equivalent.
• One year of administrative or clerical experience.
• Knowledge of office procedures and clerical skills.
• Ability to perform duties independently.
• Ability to work effectively with staff, clients, and the professional community.
• Strong computer skills, including proficiency with Microsoft Office applications.
• Excellent customer service skills.
• Ability to work in a dynamic, fast-paced work environment.
• Excellent verbal and written communication skills.
• Ability to ask for advice and assistance when needed.

Responsibilities

• Answer incoming telephone calls and direct callers to the appropriate staff member.
• Complete helplines as available and necessary.
• Greet visitors and direct them to the program.
• Provide callers with information such as the company address, directions, fax numbers, website, and other related information.
• Receive, sort, and forward incoming mail.
• Maintain and route publications.
• Coordinate pick-up and delivery of express mail services, such as FedEx and UPS.
• Assist with ordering, receiving, stocking, and distributing office supplies.
• Perform clerical duties such as photocopying, faxing, filing, and collating.
• Perform other duties as assigned by the supervisor.

Benefits

• Health insurance, including dental and vision coverage for employees and families.
• Paid vacation and sick leave, with no waiting period for accruals.
• Paid holidays, including a floating birthday holiday.
• 401(k) plan with up to 5% company match.
• Company-paid short-term disability insurance.
• Company-sponsored life insurance.
• Employee Assistance Program (EAP).
• Sign-on incentive of up to $1,500.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED