District Office Receptionist (235 Days)

Chester County School District•Chester, SC

About The Position

The District Office Receptionist greets and directs visitors and responds to inquiries from staff, the public, parents, and students by providing information or referring them to appropriate parties. The role helps maintain the everyday operations of the District Office and provides general clerical support when time permits. The position reports to the Director of Human Resources. The receptionist answers and screens telephone calls, transfers calls, responds to inquiries, and takes messages. The role distributes mail, packages, messages, and other items; welcomes people entering the building and directs them in accordance with building security procedures; maintains reception-area materials and building reference information; manages leave forms for District Office staff and administration; updates informational software records; and performs clerical tasks in support of office operations. The work is performed in a generally clean and healthy environment. Usual physical demands include some lifting, carrying, pushing, pulling, stooping, kneeling, crouching, or crawling, and significant fine-finger dexterity. The job generally involves 85% sitting, 10% walking, and 5% standing. The position is non-exempt and is classified as Group 6 on the Support Staff Salary Schedule.

Requirements

High school diploma or equivalent.
Job-related experience is required; no specific number of years is stated.
Ability to prepare and maintain accurate records, operate standard office equipment, use pertinent software applications, classify information, and provide customer service.
Knowledge of business telephone etiquette, CCSD staff and programs, grammar, spelling and punctuation, office practices, and CCSD safety and security practices.
Ability to perform basic math, read manuals, write documents in prescribed formats, present information, and solve practical problems.
Ability to schedule activities, meetings, and events; gather, collate, and classify data; and use job-related equipment.
Ability to maintain confidentiality, adapt to changing priorities, work with frequent interruptions, communicate with diverse groups, and display tact and courtesy.
Accuracy and attention to detail; ability to analyze issues, determine appropriate courses of action, organize tasks, set priorities, and work as part of a team.
Criminal background clearance and TB clearance.

Responsibilities

Answer the telephone system by screening and transferring calls, responding to inquiries, and taking messages.
Distribute items within the site, including special-delivery and overnight mail and packages, messages, and application packets.
Greet visitors, parents, students, vendors, and other individuals entering the building; respond to inquiries and direct them according to established building security procedures.
Maintain reception-area materials, such as newsletters and event calendars, to provide resource information to visitors.
Maintain building information, such as use schedules, staff directories, and emergency contacts, for reference.
Manage, record, and distribute leave forms for District Office staff and administration.
Manage and update informational software records as needed.
Perform general clerical functions, including scheduling, copying, faxing, data entry, filing, processing outgoing mail, and maintaining the mail machine.
Receive mail, special deliveries, packages, supplies, and other items and distribute them to appropriate parties.
Perform other related duties as assigned to support the efficient and effective functioning of the work unit.