Receptionist

Encompass Health•Scottsdale, AZ

About The Position

The Receptionist is the first point of contact at the hospital, creating positive impressions and ensuring a welcoming experience for visitors and callers. The role operates the switchboard, manages front desk reception, and provides clerical support across departments to help maintain effective communication and operational efficiency.

Requirements

  • Be detail-oriented and able to coordinate, analyze, and make decisions.
  • Be flexible to work varied shifts, including weekdays, weekends, evenings, and nights, as required.

Nice To Haves

  • High school diploma or equivalent.
  • Working knowledge of switchboard equipment.
  • Ability to use computer systems and complete data entry.
  • Knowledge of the 10-key data entry method.

Responsibilities

  • Answer incoming calls and route them to the appropriate area or individual.
  • Greet visitors, assist them with signing in, and ensure they wear a badge.
  • Enter and scan deposits, charges, and adjustments as directed.
  • Run and distribute census reports each morning and at the end of the day.
  • Assist with entering information related to admissions, discharges, and physician changes.
  • Scan correspondence and miscellaneous items.
  • Check therapy charges and attach the census to the back of each therapist’s batch.

Benefits

  • Affordable medical, dental, and vision plans for full-time and part-time employees and their families.
  • Paid time off that accrues over time.
  • Tuition reimbursement and continuous education opportunities.
  • Company-matching 401(k).
  • Employee stock purchase plan.
  • Flexible spending and health savings accounts.
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