Receptionist
About The Position
The Greeter/Receptionist represents the Jackson Hewitt brand during periods of high client traffic and demand. The role engages potential and existing clients, shares information about tax preparation services, products, and promotions, and encourages appointment bookings. It also supports a positive and efficient client experience through appointment scheduling, answering phones, and distributing checks when appropriate. This is a seasonal role. Flexible schedules are available, including day or night shifts and weekdays or weekends; both full-time and part-time schedules are offered.
Requirements
- Good interpersonal and communication skills.
- High school diploma/GED or equivalent related business experience.
- Reliable transportation, a valid driver’s license, and insurance are preferred.
Nice To Haves
- Customer service or sales experience.
Responsibilities
- Greet potential clients in a friendly and professional manner.
- Engage potential clients in conversation and share information about Jackson Hewitt’s services, products, and promotions.
- Offer promotional items by walking the store floor for vendor partners or marketing to local businesses near storefronts.
- Assist with scheduling tax preparation appointments.
- Monitor client flow and keep clients engaged while they wait.
- Monitor client activity and take initiative to answer phones or assist with check distribution, following established procedures when Tax Preparers are occupied with other clients.
Benefits
- Opportunity for advancement
- Training and development
- Flexible schedule
- Free tax training
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
