About The Position

Under the direction of the Site Supervisor, the Receptionist coordinates daily patient flow. Duties include patient registration, patient authorizations, scheduling, co-payment posting, and answering multiple telephone lines.

Requirements

  • High school diploma or GED required.
  • Experience using an Electronic Health Record (EHR) system required.
  • Ability to read, write, speak, and understand English effectively.
  • Strong customer service and interpersonal communication skills.
  • Experience interacting professionally with patients, families, and the general public.
  • Knowledge of front desk operations in a medical practice setting.
  • Ability to provide age-appropriate care and customer service based on patient needs.
  • Strong organizational skills, attention to detail, and the ability to maintain professionalism in a healthcare environment.

Nice To Haves

  • Associate degree preferred.
  • Additional post-secondary education or specialized training preferred.
  • Minimum of two years of medical practice front desk experience preferred.

Responsibilities

  • Coordinate daily patient flow.
  • Register patients.
  • Process patient authorizations.
  • Schedule appointments.
  • Post co-payments.
  • Answer multiple telephone lines.
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