Receptionist

Missouri Delta Medical Center•Puxico, MO

10h

About The Position

This position is responsible for completing outpatient registrations, which involves generating charts with patient demographic information, collecting insurance and/or payment information, and obtaining necessary signatures. The role also includes entering diagnosis codes, managing patient payments, providing medical information to authorized agencies, typing correspondence, and maintaining medical records. Additionally, the receptionist serves as the primary point of contact for telephone communications, assists with scheduling referrals, manages office and medical supply inventories, and participates in in-service and quality improvement programs. This role requires working collaboratively with the healthcare team to coordinate patient care and maintain positive public relations for the clinic.

Requirements

High school graduate or equivalent.

Nice To Haves

College level training
Office management skills
Medical terminology
Previous clerical and office management experience

Responsibilities

Completes outpatient registration, including generating charts with patient demographic information.
Collects patient insurance and/or payment information.
Obtains appropriate signatures for patient certification of admission and assignment of benefits.
Enters a diagnosis code into the computer upon completion of patient assessment and/or treatment.
Receives, balances, and accounts for payments collected from patients.
Assures appropriate charges are entered into the computer for treatments, medications, and equipment usage.
Provides medical information as appropriate to requesting agencies.
Types correspondence and reports and files information.
Enters medical record information in the appropriate patient chart.
Functions as the focus of telephone communication for the physician office; answers the telephone, takes messages and directs calls.
Assists in scheduling referrals as appropriate.
Stores medical record files in an organized and retrieval system.
Assists in maintaining an adequate inventory of medical and office supplies for day to day operations.
Participates in the in-service programs.
Participates in Quality improvement program as required.
Works with other members of the health care team to coordinate patient care services.
Maintains good public relations for the clinic.
Performs other duties as needed or requested.