Receptionist

RR Donnelley • New York, NY

1d

About The Position

The Receptionist is the front-of-house specialist responsible for creating a professional, welcoming experience for employees, clients, and visitors in a corporate financial services environment. The role manages reception operations across phone, email, and in-person interactions, providing white-glove service and efficient, high-quality support. It also supports workplace operations, meeting logistics, and special projects while handling confidential information and access-related data with discretion, security, and compliance.

Requirements

• High school diploma or equivalent.
• At least 1 year of reception, office administration, or hospitality experience within a corporate environment.
• Strong customer service, communication, and interpersonal skills, with a professional demeanor and hospitality-first mindset.
• Strong organization and attention to detail, with the ability to manage multiple priorities while maintaining professionalism and composure.
• Proficiency in Microsoft Office and workplace technology tools.
• Ability to work independently and collaboratively with diverse stakeholders.

Nice To Haves

• Financial services experience preferred.

Responsibilities

• Maintain front desk coverage as the primary reception specialist and first point of contact for employees, clients, and visitors.
• Manage visitor check-in, badge issuance, access procedures, inquiries, and special requests through phone, email, and in-person interactions.
• Coordinate conference suite reservations and meeting logistics, keeping reception and meeting spaces client-ready.
• Provide professional customer service and create positive first and lasting impressions through attention to detail.
• Prioritize daily reception activities, manage competing requests, and provide administrative support for operational needs and special projects.
• Troubleshoot routine workplace or equipment issues and escalate them as appropriate, following company and client policies and using resources responsibly.
• Collaborate with onsite teams, clients, and vendors to deliver seamless service, communicate and escalate issues, and foster a team-oriented environment.
• Handle confidential information, visitor records, and access-related data with discretion and in accordance with security and compliance requirements.
• Continuously enhance the reception experience for employees, clients, and visitors.

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• Paid time off
• Disability insurance
• 401(k) with company match
• Life insurance
• Voluntary supplemental insurance coverages
• Parental leave
• Adoption assistance
• Tuition assistance
• Employer/partner discounts
• Depending on the role, participation in a bonus, commission, or incentive program may be included in the total compensation package.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED