RECEPTIONIST

UHS•Las Vegas, NV

11d•Onsite

About The Position

Spring Mountain Treatment Center is currently seeking a dynamic professional to join our team as a Receptionist. The Receptionist answers the multi-telephone console, directs calls, monitors, greets and directs all visitors entering the building. Completes tasks related to taxis, mail, UPS shipments and discharge sheet routing. Performs reception process maintenance tasks such as patient/case manager log and youth visitor lists for screening.

Requirements

Minimum High School diploma or equivalent required
Minimum of two years relevant experience in a psychiatric setting/patient care preferred
Strong communication skills, i.e., reading, writing, and speaking
Ability to follow both written and verbal instructions
Thorough knowledge of how to access local resources
Proficiency in Microsoft Office Suite
Hands-on expeirence with office equipment, i.e. fax machines and printers
Ability to be resourceful and proactive when issues arise
Understand and honor the established hospital rules, regulations and Policy and Procedures
Ability to follow both written and verbal instructions
Good leadership qualities which includes self-control, patience, and empathy
New hires are required to attend 1 full week of New Employee Orientation on day shift, normally 8:00 am – 4:30 pm Monday through Friday
Must successfully pass background check (includes criminal history, Child Abuse and Neglect Registry, and ABI/FBI fingerprint check)

Responsibilities

Consistently answers phones and directs calls to appropriate departments.
Files the daily visitor logs and patient specific visitor sign ins.
Distributes mail, receives UPS, FedEx, and other deliveries. Ensures appropriate department is notified timely that deliveries are in the building. Applies appropriate postage and logs postage usage in spreadsheet.
Ensures proper payroll pick up procedures are followed.
Mailing and shipping outside the facility.
Accurately record Transports & Walk Ins to assist multiple departments with a visual of heavy traffic times daily.
Patient belongings forms completed timely, delivery to units, filing belonging forms.
Inquiry calls, ambulance and walk in process.
Appropriately routing discharge sheets and bed changes.
Manage calls during patient phone times.
Manage visitors on patient visits, therapy sessions or discharge.
Performs other duties as assigned/required by this position.