Part Time Receptionist - Every Other Weekend

Arbors at Stoneham•Stoneham, MA

2d•Onsite

About The Position

The Arbors at Stoneham, a family-owned and operated assisted living community in Stoneham, is hiring a part-time receptionist for every other weekend. The receptionist serves as an ambassador for the community, providing assistance and information to residents, families, guests, and vendors. The role responds to residents’ requests, supports their needs, and provides general office and clerical assistance. Duties include answering and directing incoming calls, distributing mail, managing correspondence, and performing other clerical tasks. Familiarity with computers and the ability to multitask are required. Experience with an elderly population is preferred. The employer is an equal opportunity employer and prohibits discrimination and harassment on the basis of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Requirements

Must have experience working as a receptionist.
Must have experience with and/or sensitivity to the needs of elders or disabled individuals.
Must be at least 16 years old.
Must enjoy socializing with residents, family members, guests, and the public.
Familiarity with computers is required.
Ability to multitask is required.

Nice To Haves

Experience with an elderly population is preferred.

Responsibilities

Provide exceptional customer service.
Monitor lobby areas and ensure visitors, residents, and guests are treated in an informed, warm, and friendly manner.
Answer telephone calls, transfer calls, provide information, and accurately and professionally record messages.
Serve as a point of reference for residents, families, guests, and vendors who need assistance or information, and attend to their wishes and requirements.
Assist with activities or events taking place in and around the lobby, such as word games, knitting clubs, and wine and cheese socials.
Assist residents with scheduling services inside and outside the community.
Assist with word-processing tasks, including preparing and maintaining current resident directories.
Handle emergency situations in an informed, calm, and efficient manner.
Perform other receptionist tasks as needed.
Provide general office support, including mail distribution, correspondence flow, and clerical duties.