Receptionist
Polaris Healthcare•Troy, NY
•Onsite
About The Position
The Receptionist will provide general assistance for Business Office and Wellness; answer telephones; greet guests; respond to residents' requests and assist in the coordination of services.
Requirements
- Excellent customer service skills, positive attitude
- Knowledge of or willingness and ability to learn phone systems and computer programs
- Enjoys working with elderly population
- Must be a team player
- Reliable Transportation
Responsibilities
- Welcome and check-in all guests to the facility
- Assist staff in providing and coordinating services to residents, families and guests.
- Answer telephone calls and direct calls appropriately
- Create and maintain an environment for residents, families and guests that is customer-friendly and that values and respects the uniqueness of each individual.
- Oversight of the Reception area for organization and compliance.
- Sort and distribute mail
- Engage with residents to ensure high level of satisfaction and bring any issues or concerns to Case Management.
- Carry out other duties as assigned by Management Team.
- Adhere to and carry out all policies and procedures.
- Responsible for flow book, appointment paperwork, distrubiting all forms to correct departments, and ensuring proper communication with the corresponding manager.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
