Receptionist/Sales Assistant

Stealth Products, LLCBurnet, TX
Onsite

About The Position

To efficiently direct all calls to the proper departments and/or employees and complete assigned Sales support tasks in a timely manner.

Requirements

  • Must be a team player, professional, detail-oriented, and honest
  • Ability to multi-task, problem-solve, and prioritize in a fast-paced working environment
  • Ability to follow-up
  • Ability to think independently
  • Ability to effectively manage time
  • Strong computer skills in Microsoft Office Suite, particularly Excel
  • High attention to detail
  • Strong organization and prioritization skills
  • 1 year of experience in Receptionist or Customer Service related environment
  • Must be legally authorized to work in the United States without sponsorship now, or in the future

Nice To Haves

  • Intermediate knowledge of phone systems
  • Microsoft Navision or other accounting software experience
  • Current or previous successful employment experience with Stealth Products (directly, indepenently or through a third party)

Responsibilities

  • Maintain standard 5S expectations
  • Direct incoming calls to the appropriate recipient, and function effectively, within a high-volume call environment
  • Assist all visitors courteously
  • Retrieve and disperse mail daily
  • Maintain call logs to be reported daily
  • Take digital orders from Providers or Sales Representatives
  • Enter orders accurately and timely
  • Assist with digital communication for Hot Rush orders, product quotes, and cancelations
  • Assist with customer order status and tracking numbers
  • Assist other Sales staff and management with VA order conversions
  • Respond in a timely manner to any questions
  • Ensure all safety and security rules are strictly observed and any accidents, incidents or injuries are promptly reported to management
  • Focus on Lean continuous improvement and consistently demonstrate good business judgment
  • Work effectively with all Stealth departments to exceed internal and external expectations
  • Stealth retains the discretion to modify duties and/or assign other duties as necessary
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