Receptionist/Patient Reg Rep (FT) | Express Care | Ames | 2026-277
About The Position
McFarland Clinic is accepting applications for a Receptionist/Patient Registration Representative at its Ames locations. The role supports Express Care by providing courteous, helpful service to patients and visitors, maintaining reception desk activities, and handling patient registration and related administrative tasks. The schedule is Thursday through Sunday, with holiday work as needed by the department. Thursday and Friday hours are 9:00 AM–7:00 PM; Saturday and Sunday hours are 8:00 AM–4:00 PM. Holiday hours vary. Employees receive a $2.50-per-hour differential for hours worked on Saturdays and Sundays; applicants should ask for details about holiday pay when a holiday falls on a weekend.
Requirements
- High school diploma, GED, or HiSET.
- Complete a Medical Terminology course within one year of employment.
- Keyboarding and computer proficiency.
- Ability to operate standard office equipment, including computers, printers, copiers, and fax machines.
Nice To Haves
- One year of work experience, ideally in a medical office setting.
- Receptionist experience.
Responsibilities
- Greet, instruct, check in, and direct patients and visitors in a courteous and helpful manner.
- Maintain reception desk activities and provide excellent customer service.
- Establish new patient accounts and update demographic and insurance information.
- Prepare miscellaneous reports and balance cash drawers.
- Provide general information regarding clinic services.
- Perform duties in accordance with McFarland Clinic's Employee-Level Vision Related Behaviors.
Benefits
- Health insurance
- Dental insurance
- 401(k)
- Paid time off (PTO)
- $2.50-per-hour pay differential for hours worked on Saturdays and Sundays
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
