Receptionist - Mail Clerk

PRA Group • Norfolk, VA

4d • Onsite

About The Position

Responsible for providing administrative and clerical support to staff members of the assigned department. Maintains flexibility to perform duties in Mailroom and/or various Reception desks as needed.

Requirements

• High School Diploma or G.E.D required
• 1-2 years of related administrative experience
• Requires proficiency with Microsoft Windows and proficiency with Microsoft Office, Outlook, Word, Excel and familiar with Workday, Passage point & Power Point
• Requires proficiency in understanding and applying applicable elements of Fair Debt Collection Practices (FDCPA) and Fair Credit Reporting Act (FCRA) for tasks performed
• Able to define problems, organize and collect data, establish facts, and draw valid conclusions
• Applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status.

Responsibilities

• Responsible for knowing, understanding, and performing the duties, procedures, and policies outlined in the Front Desk Manual
• Answers and reroutes incoming calls/voicemail, greets and accepts visitors according to Intake Policy
• Keeps, manages, and signs out security access badges according to Badge Policy
• Issues temporary parking permits
• Accepts and reroutes overnight deliveries according to Overnight Policy
• Serves as a point of contact to vendors and processors
• Prepares outgoing correspondence; opens, sorts and routes incoming mail.
• Locates and attaches appropriate files/documents to correspondence
• Operates high speed slicing, scanning equipment
• Operates computer terminal to input, manipulate, organize, and retrieve data
• Ensures compliance with applicable laws, regulations, and company policies across areas of organizational responsibility
• Other duties as assigned

Benefits

• performance based bonus programs
• equity programs
• paid time off
• medical
• dental
• vision
• 401k match
• life insurance
• other benefits to assist with the physical and mental wellbeing of our employees

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED