Receptionist/Legal Assistant - Lake Charles

Laborde Earles • Lake Charles, LA

22d • Onsite

About The Position

We are seeking a personable and energetic Receptionist/Legal Assistant to create a warm, welcoming first impression for potential clients and visitors in our Lake Charles office. This role provides essential support to our Litigation Paralegals and is ideal for a genuine, hospitable individual who excels at communicating with people from all cultures and backgrounds. The successful candidate will demonstrate excellent verbal communication, polished phone etiquette, confidentiality, integrity and exceptional guest-relations skills, ensuring every visitor enjoys a positive and gratifying experience. We are looking for an organized, detail-oriented multi-tasker who can manage assignments efficiently and support the litigation team with accuracy and efficiency.

Requirements

• High school diploma or equivalent
• Proficient in data entry and management
• Strong computer and keyboarding experience
• Excellent oral and written communication skills
• Attention to detail and accuracy
• Confidentiality and strong judgment
• Problem analysis and problem-solving
• Professionalism
• High level of initiative and proactive nature
• Willingness to perform any/all tasks as assigned by supervisor and/or firm leadership in support of the firm’s growth and success

Nice To Haves

• Previous experience within legal, medical, or insurance industry preferred

Responsibilities

• Serve clients creating a professional, warm, and welcoming first impression, and support the Litigation Paralegals during the litigation phase of all assigned matters.
• Provide the best possible customer service to our clients and act as their advocate when working with any third parties as directed by Litigation Paralegals.
• Welcome clients, vendors, job applicants, and other visitors in a warm and friendly manner as soon as they arrive and connect them with the appropriate party.
• Offer visitors a refreshment while they wait.
• Maintain cleanliness of lobby.
• Clean and organize conference rooms after meetings.
• Ensure that front area is covered when stepping away from lobby.
• Maintain cleanliness and stock of kitchen, restroom, and other common areas.
• Contact and meet with clients as directed, such as new clients/intakes.
• Contact third parties such as medical providers and insurance companies on behalf of the client.
• Ensure that all matters assigned by Litigation Paralegals are handled as quickly, accurately, and thoughtfully as possible.
• Ensure all data is properly and accurately entered into client management software (Litify).
• Organize, save, and file all matter related documents.
• Draft, save, mail, fax, and/or email correspondence and supporting documents.
• Assist with the preparation, filing, and service of pleadings.
• Assist with discovery, including but not limited to, the preparation and completion of skeleton forms, assisting the Paralegal in gathering responding documents.
• Assist with trial preparation, including the assembly of exhibits, witness binders, and appendices for depositions and court filings.
• Keep track of cases expenses, including medical expenses, copy and postage charges, entering into client management software (Litify) for each client.
• Assist in requesting Medicare and Medicaid liens.
• Provide Handling Attorney support as requested and as outlined in Litify Tasks.
• Timely response and completion of tasks assigned by Handling Attorney and/or Paralegal.
• Timely completion of all Litify Matter tasks.

Benefits

• Company-paid Short-term Disability & Life/AD&D
• Health, vision, dental, long-term disability, critical illness, and additional life insurance policies upon eligibility waiting periods
• 401(k) upon eligibility waiting periods
• PTO, paid holidays (10), and paid maternity leave
• Health Savings Account (HSA), Flexible Spending Accounts (FSA), including dependent care
• Employee Assistance Program (EAP)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED