Club Concierge

Moss Creek Owners Association • Hilton Head, SC

1d • Onsite

About The Position

Join the Moss Creek Team as a Receptionist/Concierge! Do you love meeting new people, creating memorable experiences, and being the friendly face that makes someone's day? If so, Moss Creek is looking for a professional, energetic, and service-focused Receptionist/Concierge to be the welcoming heart of our beautiful Clubhouse. At Moss Creek, hospitality is more than a job—it's creating exceptional experiences for our members and guests every day. As our Receptionist/Concierge, you'll be the first impression of the Clubhouse, helping members make reservations, coordinating special events, and ensuring every guest feels welcomed and valued.

Requirements

• High school diploma or equivalent required
• 1-2 years of customer service, hospitality, reception, concierge, or administrative experience preferred
• Working knowledge of Microsoft Office (Word, Excel, Outlook, PowerPoint)
• Ability to stand for extended periods
• Ability to bend, stoop, and crouch as needed
• Ability to lift and carry up to 20 pounds

Nice To Haves

• Club, hospitality, resort, or private community experience is a plus
• Experience with Jonas software is helpful but not required

Responsibilities

• Greet members and guests with warmth and professionalism
• Answer phones and assist with reservations and appointments
• Welcome, seat, and thank guests visiting the Clubhouse
• Share daily Chef Specials and Clubhouse happenings
• Assist with planning and coordinating special events and banquets
• Prepare seating charts and event materials
• Support catering functions from planning through completion
• Promote Clubhouse events and activities
• Maintain menus, signage, mail distribution, and promotional materials
• Create and maintain computer files and records
• Coordinate documentation between the Clubhouse and Administrative Offices
• Ensure lobby, dining, and reception areas remain welcoming and guest-ready
• Set up and test audio-visual equipment for meetings and events
• Assist with food and beverage inventory records
• Help ensure smooth daily operations throughout the Clubhouse

Benefits

• Welcoming team environment
• Hospitality, professionalism, and member service are at the center of everything we do.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED