Receptionist/Clerical Assistant-WRSA, SC1RECEPTLRC (FA26)

College of DuPage

4d•Onsite

About The Position

This is a student worker position at the WRSA desk, responsible for providing customer service, scheduling appointments, managing communications, and assisting staff with various tasks. The role requires a high school diploma or equivalent, enrollment in college credit hours, and a minimum GPA. Federal Work Study students will be prioritized. The position involves direct interaction with students, staff, and other college departments, requiring strong communication and organizational skills.

Requirements

High school diploma or equivalent.
Must be enrolled in at least 6 credit hours for Fall/Spring semester or 1 credit hour for Summer semester.
Cumulative GPA of 2.0 or above. (GPA requirement is waived for first-semester students).
Strong customer service skills required.
Good communication skills required.
Detail oriented with an energetic and positive attitude required.
Must be dependable and punctual required.
Computer knowledge with keyboarding skills required.
Knowledge of Word and Excel programs required.

Nice To Haves

If a Student qualifies for Federal Work Study, the Student will be hired as a Federal Work Study employee to utilize these funds.

Responsibilities

Provide WRSA desk customer service by greeting students, answering calls, taking messages and notifying coaches when an appointment arrives.
Schedule appointments and register students.
Instruct students to use the appointment software.
Monitor WRSA email account and student activity in the WRSA.
Be knowledgeable about WRSA, Learning Commons and Library resources.
Alphabetize and file paperwork.
Assist staff with projects.
Distribute flyers and brochures to other college departments as requested.
Direct students to various Learning Commons departments and departments throughout the college.
Clean WRSA work areas and restock supplies as needed.
Other duties as assigned.