Receptionist/Cashier

RUSS DARROW GROUP•Madison, WI

13d•Onsite

About The Position

The Receptionist/Cashier is the welcoming first point of contact for the dealership, greeting and assisting customers while supporting daily office operations in a fast-paced environment. The role combines customer service and communication with payment processing, basic accounting, and clerical and administrative support. The ideal candidate is friendly, dependable, organized, and customer-focused. Dealership experience and strong Excel skills are a plus, but candidates without experience may be trained.

Requirements

Experience with the Microsoft Office suite is a plus.
Customer service experience.
Availability to work flexible hours on weeknights and weekends.
Ability to communicate customers' interests, needs, and requests to management and sales personnel.
Professional personal appearance.

Nice To Haves

Dealership experience.
Strong Excel skills.

Responsibilities

Greet and assist customers in person and over the phone in a professional, courteous manner.
Answer incoming calls, determine the nature of each call, and promptly route callers to the appropriate department.
Operate the switchboard telephone system efficiently and accurately.
Receive cash, check, and credit card payments; issue receipts and make change accurately.
Perform routine accounting tasks related to accounts receivable and accounts payable.
Assist managers and office staff with clerical and administrative duties as needed.
Communicate clearly and professionally with customers, vendors, and internal team members.
Learn dealership departments, procedures, and internal processes to assist customers efficiently.