Receptionist / Cashier

Tom Gill Chevrolet•Florence, KY

5d•Onsite

About The Position

The Receptionist/Cashier handles incoming calls and visitors at the dealership, identifies their needs, and directs them to the appropriate department or person. The role provides basic information, takes and relays messages, and aims to create a welcoming, professional first impression for dealership customers. It also cashieres Service and Parts customers and maintains a balanced cash drawer each day. The position requires familiarity with dealership operations, including hours, services, promotions, and special events, as well as awareness of customer traffic flow and referrals. It is a full-time, hourly position with benefits, paying $15.00 per hour. The schedule is Monday through Friday, 9:00 AM to 6:00 PM, plus a shared Saturday shift of either 7:00 AM to 12:00 PM or 12:00 PM to 5:00 PM, rotated weekly. Previous receptionist experience is preferred but not required.

Requirements

Basic problem-solving and reasoning capabilities.
Ability to sit at a desk for long periods.
Ability to speak clearly, hear, and see.
Ability to use arms, hands, and fingers to work at a computer.
Ability to answer multiple telephone calls, understand callers, and transfer calls using the telephone system.
Ability to write and read.

Nice To Haves

Previous receptionist experience is preferred but not required.

Responsibilities

Greet customers entering the facility with a friendly, upbeat attitude, answer their questions, and direct them to the appropriate person or location.
Direct customers to the correct department, notify the appropriate person that a customer is waiting, and introduce customers to a salesperson or service advisor.
Stay informed about and help coordinate dealership operations, including hours, services, promotions, and special events.
Answer incoming calls and direct callers to the appropriate department or individual, or take a thorough message.
Communicate professionally, cordially, and efficiently with callers and visitors.
Relay messages to the appropriate parties in a timely manner.
Maintain a professional appearance and represent the dealership positively.
Cashier Service and Parts customers accurately and maintain a balanced cash drawer every day.
Track customer traffic flow within the dealership and where customers are referred.