Receptionist and Administrative Assistant

Canadian Mental Health Association Huron Perth Addiction and Mental Health•Goderich, ON

3d•CA$18 - CA$20•Onsite

About The Position

The Receptionist and Administrative Assistant is the first point of contact for clients, visitors, and community members. This role provides a warm, welcoming presence and supports front-desk operations by greeting visitors and assisting with basic administrative tasks. The incumbent helps create an organized, respectful, and supportive environment for everyone who enters the space.

Requirements

Friendly, welcoming, and comfortable engaging with diverse individuals
Clear written and verbal communication skills
Reliable, punctual, and able to work independently with guidance
Ability to maintain confidentiality and demonstrate good judgment
Basic comfort with office equipment (training provided)

Nice To Haves

Previous reception, customer service, or administrative experience is an asset

Responsibilities

Follow the established process to open and close the reception area
Greet clients and visitors in a friendly, professional manner and notify staff of arrivals
Support clients in navigating the reception area (e.g., signing in, locating programs or staff)
Maintain a clean and organized reception area
Maintain a daily communication log to record important updates, visitor information, or shift notes so other volunteers and staff are informed
Assist with administrative tasks such as sorting and distributing mail or filing and shredding documents
Manage the inventory and order office supplies (i.e. coffee, creamer, printer paper, etc.)
Work co-operatively with staff and volunteers requesting/receiving/giving assistance and work-related relief in a team spirited manner that is always courteous and professional
Follow established procedures for safety, confidentiality and client interactions
Notify staff promptly of urgent situations, concerns, or any safety issues