Receptionist/Administrative Assistant

Spyderco•Golden, CO
•Onsite

About The Position

Spyderco, Inc., a 50-year family-owned and operated manufacturing company, is seeking a Front Desk Receptionist/Administrative Assistant for its Golden, Colorado team. The receptionist establishes a professional, friendly environment for incoming guests and is often the first person customers encounter, either in person or by phone. This role helps set expectations for the guest experience and maintain the company’s standards for customer service and operational excellence. It also provides administrative and support assistance to multiple departments, including the Factory Outlet Store, Sales, and Marketing, as requested. The position is scheduled Monday through Friday, 7:30 a.m. to 4:30 p.m., with no weekends. Compensation is $20.00–$23.00 per hour. Spyderco describes itself as a well-established manufacturer of folding and fixed-blade knives, sharpeners, and accessories for the cutlery and outdoor industries.

Requirements

  • High school diploma or equivalent.
  • Previous experience in reception, administrative support, or another customer service-related field.
  • Proficiency in Microsoft Office, including Word, Excel, and Outlook.
  • Strong communication skills.
  • Friendly, professional demeanor and positive attitude.
  • Ability to multitask, stay organized, and work independently.
  • Comfort handling occasional challenging interactions tactfully.
  • Strong attention to detail and a team-first mindset.
  • Longevity in past roles and a desire to grow within a company.

Nice To Haves

  • Familiarity with knives or the cutlery industry.

Responsibilities

  • Welcome visitors, including customers, vendors, and special guests, and create a friendly, professional first impression.
  • Assess visitor needs, answer questions, and direct visitors appropriately.
  • Promptly and professionally route incoming phone calls.
  • Assist with administrative tasks such as emails, order entry, spreadsheets, and occasional mailings.
  • Assist with seasonal decorating and other administrative or support projects for multiple departments, including the Factory Outlet Store, Sales, and Marketing.
  • Maintain a professional, clean, and organized work area and front lobby.

Benefits

  • Medical, dental, vision, life, and long-term disability coverage, with other optional coverage available for employees and their families.
  • 401(k) with company match.
  • Generous paid time off program.
  • Eight paid holidays annually.
  • Costco membership.
  • Fitness reimbursement.
  • Employee purchase discounts.
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