Administrative Assistant (Receptionist)

Avardis Health•Lenoir, NC

About The Position

The Administrative Assistant supports the assigned supervisor and department through clerical and administrative work, coordination with other departments, correspondence and document preparation, project support, mail distribution, and records management. The role also provides courteous customer service to residents and families, maintains time and attendance records for supervisor approval, enters missed punches and reconciles hours, and coordinates meeting room setups and refreshments. The position is part-time and offers flexible shift-picking options, with mornings, afternoons, and nights available.

Requirements

High school diploma or GED equivalent.
Strong organizational, communication, and interpersonal skills.
Compassionate, dedicated, and committed to delivering high-quality service.

Nice To Haves

Two years of college education, preferably with an emphasis in business, or equivalent experience.

Responsibilities

Perform clerical and administrative duties to support the assigned supervisor.
Coordinate work within the department and with other departments, and respond to inquiries and requests for information.
Handle complaints, inquiries, and questions with courteous, tactful, and friendly interactions.
Read and handle correspondence and memos, responding to routine matters or directing them to appropriate parties.
Prepare confidential and routine correspondence, reports, forms, business documents, and special mailings.
Assist with preliminary work on various projects.
Manage inter-office and U.S. mail, including preparing and distributing bulk mailings.
Organize and maintain administrative records and filing systems.
Provide customer service to residents and families as necessary.
Review and maintain time and attendance records for supervisor approval before submitting them to payroll.
Enter missed punches for staff and agency employees and reconcile hours daily.
Coordinate room setups and refreshments for meetings and conferences.
Contribute ideas to improve systems and processes.

Benefits

Competitive salary commensurate with experience.
Comprehensive health, dental, and vision insurance.
401(k).
Paid time off and holidays.
Access to earned but unpaid wages in advance.
Ability to pick up shifts and use a scheduling app to find and book open shifts or request additional hours.
Innovative purchasing program with no interest, credit check, or hidden fees.
Free online learning courses for senior care and the health and human services industry.
Employee personal wireless account and auto rental discounts through designated vendors.
Confidential Employee Assistance Fund for unexpected catastrophic situations.