Receptionist

The Gables of Fitchburg•Fitchburg, MA

13d•$18 - $37,440•Onsite

About The Position

The Gables of Fitchburg is a warm, resident-focused assisted living community committed to enhancing the lives of seniors through compassionate care and supportive services. We are seeking a Receptionist / Administrative Assistant who is motivated by a genuine desire to work with seniors and collaborate with managers to help foster a positive, welcoming, and caring environment. This individual will serve as the first point of contact for all guests and play an integral role in daily operations.

Requirements

High school diploma or equivalent required.
Proficiency in Microsoft Word, Excel, and data entry systems.
Strong verbal and written communication skills.
Must be a team player with a cooperative attitude and a willingness to assist across departments.
Ability to work independently, stay organized, and manage multiple tasks efficiently.
Professional demeanor and a genuine interest in serving older adults.

Nice To Haves

Prior experience in a healthcare, senior living, or front desk setting is a plus.

Responsibilities

Greet all visitors, vendors, and family members warmly and professionally.
Monitor and manage visitor access to ensure the safety of our residents.
Answer all incoming telephone calls and take accurate, detailed messages.
On occasion and at the direction of management, contact and communicate with residents' family members and outside customers.
Enter staff schedules into the payroll/timekeeping system and verify accuracy.
Perform general administrative tasks for the Executive Director, Marketing Director, and Resident Care Team.
Assist with marketing materials, wellness documentation, and project coordination.
Support the Activities Director during events and programming as needed.