Receptionist

Kymber Consulting Group•Arlington, VA

1d•Onsite

About The Position

We are seeking a highly motivated and effective Receptionist to staff USTDA's reception areas on multiple floors. This position serves as the first point of contact for visitors including high-level foreign government officials, Congressional staff members, and senior executives from private businesses, requiring exceptional customer service skills and professional demeanor while managing visitor access, telephone operations, and administrative support functions.

Requirements

Minimum education: High school diploma or equivalent
Minimum experience: one (1) year of experience in a professional office environment as a support assistant or receptionist, or equivalent position
Experience handling phone calls, emails, and mail, serving as the point of contact for internal/external communication
Experience managing calendars, scheduling meetings, appointments, and greeting high-level guests
Experience creating and distributing correspondence, reports, and other documents

Responsibilities

Staff and operate the USTDA reception areas during business hours
Receive incoming visitors and telephone calls and issue visitor badges
Greet and assist high-level U.S. and foreign officials, Congressional staff, and senior executives
Coordinate visitor access with building security and maintain visitor logs
Arrange local transportation services and make reservations for visitor parking
Distribute USTDA parking vouchers and Metro cards to guests and staff
Accept and distribute incoming mail and courier packages as required
Receive and log facilities requests into the building management tracking system
Respond to facility-related submissions and generate and close work order tickets
Monitor the shared facilities email account and escalate issues to the Office of Administration
Coordinate conference room scheduling and assist with meeting arrangements
Maintain the reception areas in a well-organized, clean, and professional condition
Handle reservations for USTDA’s Business Center and conference rooms (excluding Director’s Conference Room)
Maintain an events calendar for the Business Center and all Agency conference rooms
Review and approve staff booking requests
Provide other administrative support duties as required