Receptionist

K2 Services•New York, NY

About The Position

Our mission is to provide modernized technology platforms, elevated technology support, and valuable insights, empowering our clients to excel in what they do best. We are seeking a professional and personable Receptionist to serve as the welcoming face and voice of our organization. As the first point of contact for clients, visitors, and employees, this role is essential in creating a positive and professional experience. The ideal candidate is organized, detail-oriented, and skilled in communication, with the ability to manage multiple tasks efficiently in a fast-paced environment.

Requirements

High school diploma or equivalent required
Prior experience in a receptionist, front desk, or hospitality role preferred
Strong verbal and written communication skills
Excellent organizational and multitasking abilities
Professional demeanor with strong customer service skills
Proficiency in basic office software and phone systems
Ability to handle sensitive information with discretion

Responsibilities

Greet, welcome, and direct visitors in a professional and friendly manner
Answer, screen, and forward incoming phone calls
Notify staff members of visitor arrivals
Maintain the reception area to ensure a clean, safe, and organized environment
Manage building access by following security procedures, maintaining visitor logs, and issuing badges
Maintain and update employee and department directories
Respond to inquiries or direct them to the appropriate personnel
Operate and manage the telecommunications system
Document and communicate actions, irregularities, and ongoing needs to support team continuity
Provide administrative support to the Office Manager as needed
Create visitor reports and manage building access requests
Maintain security badge audit reports and coordinate badge requests with Facilities Management/Office Administration (FM/OA)
Coordinate visitor meetings in collaboration with Executive Services and FM/OA
Maintain logs and documentation for incoming and outgoing correspondence
Support team objectives by completing additional tasks as assigned