Receptionist / Administrative Assistant - Temp

Old Republic Title • Andover, MA

2d • $23 - $26 • Onsite

About The Position

Old Republic Title is seeking a professional, organized, and customer-focused receptionist to serve as a primary point of contact for incoming calls and visitors while providing administrative and operational support to the office and sales team. This is an onsite contract assignment at the company’s Andover, Massachusetts office, scheduled Monday through Friday from 9:00 AM to 5:00 PM. The temporary assignment is expected to run through January or February 2026, with no weekend or holiday work required.

The role includes handling incoming and outgoing calls, responding to customer inquiries about back title policies, coordinating shipments and deliveries, scheduling meetings, and supporting sales team meetings and events. The receptionist also tracks company credit card activity, maintains receipts and records, assists with basic billing and expense coding, and performs general office administration. The successful candidate will provide a welcoming and professional experience to callers, visitors, and business contacts while managing multiple tasks in a busy office environment.

Requirements

• Previous experience in reception, front desk support, office administration, or a similar customer-facing role.
• Strong customer service skills and professional telephone etiquette.
• Excellent verbal and written communication skills.
• Accurate typing skills and proficiency with routine computer-based administrative tasks.
• Working knowledge of Microsoft Office, particularly Outlook and Excel.
• Familiarity with Microsoft Teams for scheduling and coordinating meetings.
• Strong organizational skills and attention to detail.
• Ability to track expenses, organize receipts, enter transactions, and assist with basic billing and accounting codes.
• Ability to manage multiple priorities and follow through on assigned tasks.
• Dependable, punctual, professional, and able to work independently.

Nice To Haves

• Previous title insurance or related industry experience.
• Prior title insurance knowledge for handling customer inquiries about back title policies.

Responsibilities

• Answer and direct incoming calls, make outgoing calls, and communicate professionally with clients, attorneys, lenders, vendors, and other business contacts.
• Handle customer calls about back title policies and direct inquiries to appropriate personnel.
• Prepare FedEx shipping labels, track packages, arrange deliveries, and coordinate outgoing shipments.
• Schedule Microsoft Teams meetings with internal employees and external vendors, and communicate invitations and meeting details accurately.
• Schedule sales meetings, coordinate logistics, and arrange lunches and catering for meetings and business events.
• Track company credit card usage and transactions; maintain accurate records and organize receipts and supporting documentation.
• Assist with basic billing, transaction entry, expense coding, and related administrative recordkeeping.
• Provide day-to-day administrative support, maintain organized records, and assist with additional office duties as needed.
• Maintain a professional appearance and provide a welcoming, courteous experience for callers, visitors, and business contacts.

Benefits

• Comprehensive medical, prescription, dental, and vision plans.
• 401(k) plan with a discretionary company match.
• Shareholder Purchase and Reinvestment Plan.
• Company-paid basic life and accidental death and dismemberment insurance.
• Voluntary supplemental life insurance for employees, spouses, and dependent children.
• Fertility and Family Building Benefits.
• Paid disability benefits.
• Paid time off programs.
• 11 company-paid holidays per year.
• Flexible spending account.
• Health savings account for eligible high-deductible health plan participants.
• Employee Assistance Program.
• Educational Assistance Program.
• Voluntary benefits, including Critical Illness, Hospital Indemnity, Pet Insurance, and Accident Insurance.
• Title insurance policies and certain escrow services at no charge for the employee’s primary personal residence.
• Transportation benefit plan for mass transit, parking, and vanpool in several markets.

What This Job Offers

• Education Level: No Education Listed