Receptionist/Administrative Assistant

Bruno Independent Living Aids, Inc.•Oconomowoc, WI

1d•Onsite

About The Position

Maintain business professionalism at the front desk in the Corporate Plant while providing administrative support to the sales team. Responsible for a multiline telephone system to answer incoming calls and direct callers to appropriate personnel. Greet and assist visitors. Excellent business verbal (pleasant telephone voice) and written communication. Perform a variety of clerical duties such as typing, data entry and schedule coordination. Results-oriented professional with strong attention to detail.

Requirements

High school diploma or equivalent
One year reception or administrative experience
Microsoft Office suite proficiency
Proficient and accurate typing skills (50 wpm)
Read, analyze, and interpret a variety of information, such as technical procedures, business correspondence, and governmental regulations furnished in written, oral or diagram form.
Create business-level written correspondence and verbally present information to internal and external customers.
Requires job related software skills, MS Office and the ability to operate a variety of standard office equipment.

Nice To Haves

Experience in Epicor ERP system and Salesforce CRM is a plus

Responsibilities

Maintain department’s Outlook shared mailbox including distribution of faxes electronically to appropriate departments.
Process incoming requests for new dealer accounts by entering information into CRM.
Process internal forms submitted for access to dealer portal.
Maintain dealer pages for accounts who have changes status in Marketing portal.
Update and maintain customer and customer contact information in company database(s).
Set up new dealer accounts including Contacts and Ship To addresses.
Maintain and process new Ship To addresses and changes on accounts.
Process changes on Accounts including changes to Bruno’s subcontractor network.
Collate and mail sales correspondence
Assist with troubleshooting literature requests on Bruno’s Marketing portal.
Perform additional duties as assigned
Verbally answer incoming telephone calls on dedicated direct local phone line (not 800#), determine purpose of calls and forward to appropriate personnel or department.
Answer questions about organization and provide callers with address, directions, and other information.
Welcome on-site visitors with appointment, job applicants, and new hires and direct to appropriate personnel
Monitor visitor access by overseeing sign in procedures.
Retrieve mail from mailbox onsite, sort/distribute interoffice mail to appropriate assigned distribution areas, run mail through postage meter and take mail to mailbox.
Update lobby signage
Order office supplies
Maintain the appearance of front lobby including over seasonal decorating and stock copier rooms