Administrative Assistant & Receptionist

Crete Professionals Alliance•Louisville, KY

20h•Onsite

About The Position

The Administrative Assistant Receptionist will play a critical role in supporting smooth daily operations, delivering excellent service to both internal teams and external clients, and performing a variety of administrative and reception duties. The ideal candidate is organized, proactive, and skilled at managing multiple responsibilities in a fast-paced office environment.

Requirements

Effective Communication: Excellent verbal and written communication abilities to interact professionally with clients, staff, and external stakeholders.
Organizational & Time Management: Strong ability to manage multiple priorities, meet deadlines, and adapt to changing needs with efficiency and extreme attention to detail.
Technical Proficiency: Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and office equipment such as copiers, scanners, and telecommunication systems.
Problem-Solving & Adaptability: Resourceful in troubleshooting issues and finding solutions; demonstrates flexibility in responding to evolving demands.
Professionalism & Confidentiality: Maintains a high level of discretion and professionalism in handling sensitive information and interacting with clients and colleagues.
Teamwork & Collaboration: A positive and cooperative attitude with a commitment to fostering a supportive and productive work environment.
Client Relationship Management: Displays a consistent commitment to meeting client needs and improving the client experience.
A high school diploma or equivalent is required.
At least 2 years of experience in an administrative or receptionist role.

Nice To Haves

An associate or bachelor’s degree is preferred.
Experience in a multi-department organization is a plus.

Responsibilities

Serve as the first point of contact for clients, visitors, and staff, managing front desk operations, answering calls, and directing inquiries.
Maintain a professional and welcoming reception area, all common areas, restrooms and kitchen.
Handle incoming and outgoing mail, deliveries, and other correspondence.
Provide administrative assistance across departments, including scheduling, preparing meeting agendas, and drafting meeting notes.
Organize and maintain files, records, and documents, ensuring confidentiality.
Assist in drafting correspondence, presentations, and reports.
Support planning and execution of meetings, workshops, and department initiatives by managing logistics.
Coordinate schedules, resources, and communication for internal and external events.
Monitor and manage department supplies and equipment and troubleshoot basic office technology issues.
Perform other administrative tasks as assigned to support the dynamic needs of the team and organization.